716.646.8141

Terms and Conditions

All Sales Final

Strictly T’s appreciates your business and wants you satisfied with your purchase. We take pride in our work, but understand occasionally there are reasons to exchange an order. We will only replace defective items for one of the following reasons:

  • The blank product is materially flawed (holes, tears, etc.)
  • The decoration quality (screen printing, embroidery, etc.) is not of a commercially acceptable level

Production Time

Production time may vary, dependent on in-stock availability of an item and or the volume of orders in house due to the time of the year. We will make every attempt to complete your order in compliance with our standard policy. However, Strictly T’s cannot be held responsible for industry-wide stock shortages or delays in stock shipments. Production time is based on the day of approval of art. Standard time is 7-10 business days from approval of art. Rush services are available upon request. For 3 Day rush please see specific guidelines for that service.

Shipping

Pricing

Strictly T’s Inc. reserves the right to change pricing at any time. Strictly T’s Inc. reserves the right to substitute similar items in the case of out of stock items and back order issues.

Returns and Cancellations

Cancellations, order changes or corrections on orders will NOT be accepted once production has started. Please review all communications and proofs carefully. Custom imprinted items ARE NOT RETURNABLE OR REFUNDABLE. If Strictly T’s Inc. is in error on your order we will reprint and ship your order at no cost to you. Strictly T’s Inc. is not responsible for any consequential damages as result of an error.

Garment Sizing

Garment sizing can vary amongst manufacturers and styles. If you need sizing information, you can reference our Online sizing charts available on link for each item for more information. Strictly T’s is not responsible for the purchase of incorrect sizes.

Customer supplied items to be decorated

Strictly T’s is not responsible for misprints or damaged goods. Break down of screens or stencils, machine malfunction are rare, but can happen. We will not replace or reimburse for damaged goods.

Payment

Proofing

Standard artwork and screen charge includes the cost of one proof. Please specify how you would like to receive your proof in the “Send Proof Via” section of the order form.

When viewing the invoice, click on the image or images in the invoice to see your proof.

A 50% Deposit is required before any products are ordered.

Due to individual monitor settings, the items and imprint colors may not represent true colors. The image size shown on the items are scaled to the best of our ability to represent what the finish product will look like. Registration tolerance 1/16″. Some fine lines and/or details may be lost during the printing process. Not all items will be shown in proofs if imprint is the same on all items. Any gradient shading will print as a dot pattern. The proofs that are sent are mock ups and do not represent the actual screen printing, embroidery or award. They are to confirm image colors and locations of printing, embroidery or award.

Orders will NOT be placed into production without FINAL PROOF APPROVAL, no exceptions. Standard production time is 7-10 business days. Production times begin AFTER PROOF APPROVAL is received.

PLEASE NOTE: By submitting approval, you are confirming that all the information in the order and artwork are correct, including: Artwork, Layout, Spelling, Colors, etc.

Approval of the proof (via email or phone) acknowledges that it is correct and supersedes all previous sets of proofs and/or specifications related to this order. Remember: If a mistake is printed that you have approved, all reprint costs will be at the cost of the client. Strictly T’s Inc / Route 75 Imprints is not responsible for errors or mistakes printed on approved proofs. Please proof read carefully!

If for any reason, you want to make changes to your order after the original approval has been given, you will be responsible for all additional charges.

Imprint Colors

Re-orders/ Repeat orders

Out of stock and substitute items

All prices and production information are based on in-stock availability. Strictly T’s reserves the right to substitute comparable items to complete an order. Customers will be notified if such substitution is necessary.

Samples – General

Samples/ Pre-production

If exact color, placement and imprinting are essential for your order we recommend a pre-production proof. These are available for $60.00 per item.

Copyright/ Trademark Laws

Strictly T’s assumes that supplied artwork submitted for reproduction is submitted in full compliance with laws governing copyright and trademarks. When placing orders purchasers agree not to hold Strictly T’s responsible or any damages, costs and/or expenses arising under these laws as a result of our use of artwork.

Third Party sites

Strictly T’s may provide links to Web sites operated by other entities as a convenience to you and for informational purposes unrelated to Strictly T’s. If you use any such link, you acknowledge that you will be leaving this site to visit another. If you decide to visit any linked site, you do so at your own risk. Strictly T’s expressly disclaims any responsibility, liability, warranty or representation regarding any linked site or the information, materials, content, products or services contained in or provided by such site. Moreover, providing such a link in no way implies that Strictly T’s endorses or adopts any information, articles, products, services, or other materials appearing on or provided by the linked site, and Strictly T’s expressly disclaims any such endorsement.

Payment Options

Payment Options – Credit Card

Payment – Money Order

Payment – Personal Check

Payment – Company Check

Payment – Sales Tax
New York State residents will be charged 8.75% sales tax. If you are exempt from paying sales tax please provide a copy of your tax exempt certificate. No sales tax will be added to shipments made to other states. Tax is charged on an entire order including amounts charged for shipping and handling.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience (your information helps us to better respond to your individual needs)
  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  4. To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  5. To administer a contest, promotion, survey or other site feature
  6. To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.)

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to this online privacy policy

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Product Search